answers, step by step
Help centre
Every article describes the product as it works today, with the steps and a link to the screen where you do it.
Getting started
Connecting networks
Writing and scheduling
- Writing and scheduling a postCompose once for several accounts, adjust the caption per network, then schedule, publish now or save a draft.
- Options for each networkReels, Stories, boards, titles, reply controls, collaborators and the other settings one network has and the rest do not.
- Adding a first commentPost a comment under your own post the moment it goes live, on six networks.
- Posting a threadChain several posts under the first one on X, Threads, Bluesky and Mastodon.
- Previewing a post on each networkSee roughly how each selected account will show the post before it goes out.
- Version history and restoring a postEvery change to a post's words is kept, and any earlier version can be put back.
- LabelsTag posts by campaign or content pillar and filter by them later. Labels are never posted.
- Saved text: hashtag groups, snippets and saved repliesSave text you reuse and drop it into a caption or a reply where your cursor is.
Planning your calendar
- Recurring postsRepeat a scheduled post every few days or weeks, on the weekdays you choose, until a count or a date.
- Planning your Instagram gridSee how your profile grid will look with scheduled posts in it, and swap their order by dragging.
- Pausing all publishingStop everything in a workspace from going out at once, and resume without a flood of old posts.
- Importing posts from a CSV fileCreate many posts at once from a spreadsheet, naming accounts as network:handle.
- Posting from an RSS feedTurn each new item on a blog or newsletter into a post for the accounts you choose.
Links
Teams and clients
Media
Analytics
- Analytics, best time to post, AI summary and CSV exportHow your posts performed, when your audience responds, a written summary, and your numbers as a spreadsheet.
- Scheduled email reportsSend a weekly or monthly performance report to the people who want it.
- Email alertsGet an email when a post fails, an account disconnects or a post is waiting for your approval.
Automation and the API
- Webhooks, with an end-to-end testSend a signed message to another tool when a post goes live, fails or waits for approval, and check it arrived.
- The public API: tokens, rate limits and idempotency keysRead and write a workspace over HTTP or MCP with a token, within the rate limits, without creating duplicates.
Account and billing
- Two-factor sign-inRequire a six-digit code from an authenticator app as well as your password.
- Billing, trials and plansThe four plans and their limits, the free trial, promotional codes, extra X allowance and cancelling.
- Leaving a workspace, and deleting a workspace or accountHow to leave a workspace or remove somebody, and how to have a workspace or your account deleted.